Privacy

We process your personal data that falls under the following data categories :

• Name/Company,
• Birth date,
• Company registration number,
• Contact person,
• Business address and other addresses of the customer,
• Contact details (telephone number, fax number, email address, etc.)
• Bank details, credit card details,
• Order data,
• VAT number,
• Customer service inquiries,

We only process personal data that is necessary for the performance and processing of our services. This particularly applies to data required for the conclusion and fulfillment of an order (e.g., name, address, email address, ordered products). Any further data processing will only occur with your express consent or based on legal obligations.

You have voluntarily provided us with data about yourself and we process this data based on your consent for the following purposes:

• Customer support and
• for our own advertising purposes, for example to send offers, advertising brochures and newsletters (in paper and electronic form), as well as for the purpose of indicating the existing or previous business relationship with the customer (reference).

You can revoke this consent at any time. If you revoke your consent , we will no longer process your data for the purposes stated above. To revoke your consent, please contact:

office[at] gutesderwelt.at

The data you provide is also required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.

The personal data will only be stored or processed if and for as long as they are
are required to fulfil the purpose, but at least for the duration of the data
applicable statutory retention obligations.

We use contract processors for this data processing.

We pass on your data to the following recipients or categories of recipients:

Erste Bank or Klarna – depending on the chosen payment method and

JTL Shop - for processing purchases and order management

At least some of your data will also be processed outside the EU or EEA , specifically in the USA (Paypal and Google Analytics). The appropriate level of protection results from an adequacy decision of the European Commission pursuant to Article 45 GDPR.

We use automated decision-making / profiling procedures that have legal effects on you or significantly affect you in a similar way:
 

You can reach us at the following contact details:

Gutes der Welt

Rotenmühlgasse 7

1120 Vienna

0043660 982 10 12

office[at] gutesderwelt.at

Instructions on legal remedies

You generally have the right to information, rectification, erasure, restriction, data portability, and objection. Please contact us for more information. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated, you can file a complaint with the supervisory authority. In Austria, the Data Protection Authority is responsible.